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Customer Service

  • Payment Procedure

    We offer a host of payment options for our customers, in a bid to offer convenience. The following payment methods are accepted:

    • Cash on delivery (COD)

    • Online payments via debit/credit cards

    The payment procedure practiced by Casme is safe and secure. We encourage our customers to safely enter their card details to make payments. We accept MasterCard, VISA, and VISA Debit.

    All card holders may be subject to validation and authorization by United Accessories, and the card issuer, for security purposes.

    Debit, and Credit cards will be charged before your order are shipped by United Accessories.

    If you choose COD, please do not pay extra cash to the delivery-man. An invoice will be attached on the parcel, signifying the payable amount. This includes the order amount, and the delivery charges, if any.

  • Refund and Exchange Policy

    Please note that all goods must be intact, and unopened, to be eligible to receive a refund.

    Casme offers a 3-day return policy. Please note that you may be asked to present your receipt when requesting a return.

    Please check your orders on receipt. Any discrepancy, or issues must be reported to within seven days of the receipt of the order. Thereafter, Casme holds no liability for lost, damaged, or defected products.

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